ABOUT Texas Custom Decks

Who Are We?

Our Standards of Service

Why Choose Us?

I have often wondered what it is that makes me who I am. Is it my personality, or my character? Is it the way I conduct business? Maybe it's the way I care about our customers? Or, maybe it is a combination of all of these things. I don’t believe that there is one description or label that is capable of defining Texas Custom Decks completely.

Offering over 42 years of experience in both commercial and residential projects, we PROUDLY create beautiful and lasting environments for our customers. Our professional and dedicated staff will assist you with every detail of your project to ensure that no item has been missed and you are completely satisfied. Our experience will provide you with many ideas and make necessary adjustments as we move along the timeline of your project.

You are a One-in-a-Million customer and Texas Custom Decks wants to be your One-in-a-Million contractor.

For every homeowner, the most difficult part of any project isn't the work itself, it's finding a competent and reliable contractor. It's a struggle to find a contractor who will perform at the highest level throughtout the entire project. Even with a good contractor, the job can be stressful for both of you, with unpleasant surprises..

Make sure your contractors are bidding apples for apples..  Ask your friends and neighbors, relatives and co-workers for contractor referrals.  Ask us for testimonials of past projects we have completed. We will be happy to supply you with that information.

Texas Custom Decks takes these things seriously and will do everything in our power to ensure the best of experiences with our work and contact with you, up and after project completion. We will communicate with you frequently and take every step to ensure the project is done professionally and you are 100% satisfied with the result.
Every organization should have a basic expectation for their employees to provide good customer service. Many businesses will define their standards of service and train employees on how they are expected to behave when interacting with customers.

EVERY business has two kinds of customers: External and Internal. The behaviors are different with each group, but will ALWAYS impact great customer service. Performance appraisals influence the interaction of my employees with customers and interactions with fellow workers.

It is our desire to be courteous, listen carefully and take appropriate action, inform our customers of unexpected delays of service - AHEAD OF TIME, and respond quickly when a customer takes their valuable time to contact us. No question is unimportant and every response will be timely and detailed.
Our GOAL is to satisfy you, completely!